Reply via email support

I think one of the main selling points of discourse over other solutions like Github Discussions (which we also considered) is being able to use Discourse essentially as a mailing list. There’s even a mailing list mode that users can enable.

In order to use this functionality, we’ll need to enable reply-via-email. I’ve also heard some users request this functionality so I’d propose we enable this for discourse.pulpproject.org.

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So we need a mail host (we already have one, for sending mail, but we need to configure it for receving email). We (OSCI) have the base infra for that so at least, there is less work, but I do not know that part very well, so I asked if Duck could shed a light (and connect here)

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So I looked at our setup, and I pushed that MR: Add a user on the IMAP server for discourse, and a alias (!444) · Merge requests · OSCI / community-cage-infra-ansible · GitLab (for now, not deployed, it will be reviewed and tested first)

Duck was more in favor of having a separate pulp mail server, so I will discuss that with him in our meeting tomorrow (as a separate server is a bit more work, but at the same time, this allow for more resilience since we hope not everything will break at once, and allow the pulp community to be more independant)

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Quack,

Sorry I forgot to reply directly. We discussed this with Misc and I agreed with the plan to host the domain and mail entry for Pulp on OSPO/OSCi servers. Since Pulp is not going to use MLs I guess the need for a mail server is limited at the moment. I generally push growing communities to manage their own resources to be independent but the setup can changed in the future if needed.

I would suggest having a contact alias in case other channels are not working fine, and another dedicated to handle GDPR requests.

\_o<

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Also let’s use IMAPS or IMAP+TLS over POP if possible.

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I would suggest having a contact alias in case other channels are not working fine

We have a pulp-infra@redhat.com email that the Pulp team monitors. Perhaps we could advertise this as the one to email if other channels are not working.

and another dedicated to handle GDPR requests.

We could set up a similar email (maybe pulp-gdpr@redhat.com?) to handle GDPR requests.

Also let’s use IMAPS or IMAP+TLS over POP if possible.

:+1:

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Hi all,

Any update on this?

I didn’t see the discussion here, so I merged the MR:
Add a user on the IMAP server for discourse, and a alias (21b5eb76) · Commits · OSCI / community-cage-infra-ansible · GitLab

I just need to test and set it up on Discourse (also, need to change the password ).

Then I see we also need another mail for gdpr, so I guess we can add alias. So likely next week.

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